Traditions Building Group Named No. 1 Small Volume Home Builder for Customer Experience in The United States for a Third Time
CINCINNATI, OHIO, May 19, 2022: Cincinnati-based Traditions Building Group has been recognized for a third time as the No.1 Small Volume Home Builder in the United States for outstanding customer experience and is the recipient of the 19th ANNUAL AVID DIAMOND AWARD™ by Avid® Ratings, Inc., the nation’s leading evaluator of homebuilder performance.
The Avid Awards are regarded as a trusted benchmark of customer service performance in the homebuilding industry and is the largest awards program in North America recognizing customer satisfaction in homebuilding. The AVID DIAMOND AWARD™ acknowledges builders with the highest scores in the nation on the New Home Move In Experience™ Survey, which is based on homeowners’ purchasing experiences and taken from their first 90 days in the home.
This year’s program had 437 qualifying builders from all over the United States and Canada. Award winners are chosen based on results received from some of the largest publicly traded NYSE/NASDAQ builders, North America’s largest private builders, and hundreds of small volume and custom builders from coast to coast.
This is the fifth top-level Avid Award Traditions Building Group has received. In 2017 and 2015, they were the recipient of the AVID DIAMOND AWARD™ and named the No. 1 Small Custom Home Builder in the country for outstanding customer experience. In 2016 and 2014, the company received the AVID GOLD AWARD™ and was named the No.1 Small Custom Home Builder in the North Central region of the United States.
“We’re very proud of winning the AVID DIAMOND AWARD™ for a third time,” said Doug Hinger, President of Traditions Building Group. “It’s a testament to our team’s ability to satisfy our clients, and reflects on the many people, including our trade partners, who work every day to create a positive experience throughout all aspects of the process and deliver the best home possible.”
“The Avid Award is a great tribute to our team of dedicated builders, designers and sales professionals,” says Tom Humes, President of Traditions Building & Development Group. “The most rewarding part of this award, however, is that our customers have enjoyed the building experience with us.”
About Avid Ratings
Avid Ratings is the leading resource for building quality in the world. Dedicated to the homebuilding industry, Avid helps companies build better customer experiences by gaining powerful consumer insights and deep customer feedback through a proprietary customer experience platform. Avid Ratings was named a Top 5 Sales Tool by BUILDER magazine, a Brilliance Award recipient by TecHome Builder, and also featured as a Top Product by Constructech Magazine.
For more information, please visit www.avidratings.com.